Tech Support Representative

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Career phs start $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks.

This role is on-site our Tucson facility. Please apply only if you are able to work in person our Tucson locion.

Wh can you expect from your work Afni?

This onsite position our Escalante and Pantano locion is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperive environment where you can learn, grow, and advance.

Wh do we expect from you as part of this team?

You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both emphy and efficiency. Those calls will require processing of orders, upding accounts, upding records, effective multitasking, and strong tention to detail.

Wh do we offer?

A paid training program, a leadership team th believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with mching contributions, and a tuition reimbursement program.

Why start building your career Afni?

We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

Wh are the qualificions to be a Tech Support Representive Afni?

• Six months of customer service experience 
• Must be 18 years of age 
• Must have GED or High School Diploma 
• Must be legally permitted to work in the United Stes 

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