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Great Courses: Conflict Management Resolutions - $20 (East Sunrise - Swan)

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condition: like new
make / manufacturer: Great Courses, self-help
model name / number: Professional development
Conflict in the workplace? Hostile work environment? Learn how to handle it better with this DVD course packed with practical tips and techniques. Presented by University of Arizona Professor Michael Dues.

“The Art of Conflict Management: Achieving Solutions for Life Work and Beyond” features a Guidebook and 24 lectures on 12 DVDs. Professor Dues shows you how to effectively deal with conflict, using the "win-win" model that has dominated the field for decades. Dues is an award-winning teacher, writer, author, and business consultant.

Learn techniques for handling conflicts in the workplace, organizations, community settings, and your personal life -- whether dealing with supervisors, coworkers, acquaintances, friends, or family members. Learn how to analyze conflict and work toward resolving it; including goals, emotions, and negotiation. You'll see these tactics in action in 70 professional dramatizations that illustrate different conflict situations at home and in the workplace.

Sample lectures: Why Conflict Management Matters; Conflict Styles; Power - How much we need and how to use it; Principled Negotiation; Dynamic Patterns in Close Relationships; The Manager’s Role; Helping Others Manage Conflict; Teaching our Children about Conflict; A Success in Progress.

The Great Courses makes lifelong learning and personal enrichment available to anyone, anywhere with lectures by the world’s greatest experts. No homework, no tests. Learn at your own pace while exercising, commuting, or relaxing.

Like new, excellent condition. Exact cash only.

post id: 7753242843

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